--We can solve your problems that are Japanese matters. --

Please feel free to inquire if you have any problems
.

Estimates are free!

We will state our basic charges before beginning and settle the amount later. In case of lower expenses than expected, we will reimburse you.
We can help you with:
Every inquiry might be not accepted, it's depend on the case.

For example
  • Alteration in contracts without your agreement
  • You want to terminate your membership of Japanese site
  • Receiving different object from your order
  • You have correspondence problems due to your not understanding each other.
  • Any other troubles
We will offer your an expert on the trouble.
You can call for other assistants or members to solve it if the person in charge can not do it well.
Unfortunately we can not ensure that every trouble will be solved and this service is not free, but we will do our best for you concerning solving your problem. We may be unable to accept certain problems.
Tell us the details about your problems using the following form or e-mail.
CYBER　１１０ CONSULTATION FORM

  • Consultation Requester 
    Name:　　

 Company Name (In case of consultation through the company) :
　　

　　Email Address: 
    TEL:   FAX:
  • Information about your problem (Write here.) 
    


　　Adversary's Name:　　
　Adversary's Address:

　　Adversary's Company Name:
　　
　　Adversary's TEL:　　
Adversary's FAX:
　　　　URL:
　　　　Email:
If there is a monetary damage, provide the amount in yen.
    : \円　　
Content:
　*(Write here.)
　　

　
  • We will send you an estimate for solving your problem. Then if you would like to engage our services we will ask you to fill in the request form formally.

For consultation :hand@hand-werk.com
--Consultation process--

We send you an estimate for the solution to your problem.
We may ask you some questions by e-mail or to fax us copies of order forms or invoices concerning problematic merchandise.
You fill in the formal request form.
We start operations to solve your problem.
We will keep you current of the situation with progress reports.
All information will be confidential.
As our members have experience living abroad we have various skills and qualifications.
We will deal with anything and making good use of our experience, but please understand that unfortunately there may be results do not satisfy you.
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Consultation by telephone or fax is available.

Hand-Werk, Ltd.

FAX : 0492-38-3487